As soon as you purchase a membership online, an account will be created for you automatically if you haven’t already created one. You will receive an email confirming its creation.
After purchasing a (new, renewed, or gift) membership online, you’ll receive an email confirming the transaction. The membership is valid for the period chosen (one or two years), starting from the purchase date.
You’ll receive your Member card by mail within two (2) to four (4) weeks of purchase. In the meantime, you can still take advantage of your exclusive privileges by using your active Member number, which can be accessed through your online account. You must show a piece of photo ID along with your Member card when you visit the Musée and our cultural partners.
If the membership is a gift, it must be activated by the recipient. Once you purchase the gift, you’ll receive a confirmation email with a document to email to your chosen recipient, who will then be able to activate their own membership.
Membership cards, as well as the benefits and discounts they provide, are non-transferrable and can only be used by the Member themselves. For DUO memberships involving a guest, the guest must always be accompanied by the Member to obtain free admission. Additionally, the 15% discount on admission for Members’ companions applies only at the ticket counter, not online.
Membership is non-refundable and cannot be transferred to a third party, even in the event of death.
The MNBAQ-MCQ joint membership is not available for purchase online. To obtain one, write to us at abonnement@mnbaq.org or call us at 1 866-220-2150.
Online membership purchases cannot be refunded, except in the event of a billing error on our part. In such cases, refunds will be issued through the same payment method that was used for the purchase.
If you experience any problems with purchasing a membership online or have any questions, contact us at info@mnbaq.org or call us at 1 866-220-2150.
